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Warranty and Return Policy

Limited Warranty Policy

Copyright © 2006-17 Biocom Technologies.
All rights reserved.

Warranty Limitations

There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

Limitation of Liability

In no event shall Biocom Technologies or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Return and Limited Warranty Policy

1. Every third party’s product you buy from Biocom Technologies is backed first by the product manufacturer's warranty.

2. Biocom Technologies offers a 30-day trial period on any Biocom products purchased directly from Biocom Technologies. If you are not satisfied with your purchase within 30 days of the invoice date, you may return your software and device for a full refund, less shipping costs and credit card charge (approximately 3.0%) if paid with credit card. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by Biocom Technologies or when the product manufactures or distributors return policies supersede ours. After 30 days there will be no returns allowed.

3. A 1-year limited warranty against defects, may also apply to the products manufactured by Biocom Technologies. All third party products sold by Biocom Technologies are not subject to Biocom limited warranty policy but covered by the manufacturer’s limited warranty policy, if any. Biocom Technologies 1-year limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by Biocom Technologies. Leased merchandise is not eligible for this warranty. Defective software will be exchanged for the same title only according to Biocom Technologies limited 1-year warranty described above. Hardware confirmed as defective by Biocom Technologies will either be exchanged or repaired at our sole discretion within the first year of ownership only. After the first year the product manufacturer warranty (if any) is the only warranty in effect. Terms and conditions may vary by product or manufacturer. Biocom Technologies will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 360-271-3293. Customers are responsible for all shipping / handling and proper insurance costs when exchanging or repairing defective products within 1-year limited warranty period. Any defects occurred due to negligent use, accidental damage, etc. are exempt from this limited warranty coverage.

4. After 1-year warranty period only paid repair service may be offered by Biocom Technologies at our sole discretion.

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